B2C Support | B-Art Advisory Services

B2C Support

b2b

Business to Customer Support

The term business-to-consumer (B2C) refers to the process of selling products and services directly between a business and consumers who are the end-users of its products or services. Most companies that sell directly to consumers can be referred to as B2C companies.

Key Takeaways

  • Business-to-consumer refers to the process of businesses selling products and services directly to consumers, with no middleman.
  • B2C is typically used to refer to online retailers who sell products and services to consumers through the Internet.
  • Online B2C became a threat to traditional retailers, who profited from adding a markup to the price.
  • However, companies like Amazon, eBay, and Priceline have thrived, ultimately becoming industry disruptors.